PRIVACY POLICY
Effective Date: March 15, 2025
1. Overview
LAMCO Wellness (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website and services.
2. Information We Collect
a. Personal Information
We may collect:
- Name
- Email address
- Phone number
- Appointment and inquiry details
b. Health Information (Where Applicable)
As a provider of mental health and wellness services, we may collect health-related information. Where applicable, this information is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.
c. Automatically Collected Data
- IP address
- Browser and device information
- Website usage data
- Cookies and tracking technologies
3. How We Use Your Information
We use your information to:
- Provide and manage services
- Schedule and confirm appointments
- Communicate with you (including SMS and email)
- Improve website performance and user experience
- Comply with legal and regulatory obligations
4. SMS Communication & Consent
By providing your phone number, you consent to receive SMS (text) messages from LAMCO Wellness related to your interaction with our services.
These messages may include:
- Appointment reminders
- Service-related updates
- Administrative notifications
- Conversational communications
- Message frequency may vary
- Message and data rates may apply
- You may opt out at any time by replying STOP
- For assistance, reply HELP or contact us at intake@lamco-wellness.com
SMS consent is not shared with third parties or affiliates for marketing purposes.
5. How We Share Your Information
We do not sell or rent your personal information.
We may share information with:
- Trusted service providers (e.g., scheduling systems, secure communication platforms, payment processors)
- Healthcare-related partners where required for service delivery and permitted by law
- Legal or regulatory authorities when required
All vendors are expected to maintain appropriate confidentiality and security standards.
6. Data Security
We implement administrative, technical, and physical safeguards designed to protect your information, including health-related data where applicable. However, no system can guarantee absolute security.
7. HIPAA & Protected Health Information (PHI)
Where applicable, LAMCO Wellness complies with HIPAA regulations regarding the protection of Protected Health Information (PHI).
- PHI is used and disclosed only as permitted by law
- We maintain safeguards to protect confidentiality and integrity
- Patients may have rights to access, amend, and request restrictions on their health information
For full details, a separate Notice of Privacy Practices may be provided where required.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request corrections
- Request deletion
- Restrict or object to processing
- Withdraw consent where applicable
To exercise your rights, contact us at intake@lamco-wellness.com.
9. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze website traffic. You may disable cookies through your browser settings.
10. Third-Party Services
Our website may use third-party tools (e.g., analytics, embedded forms, communication tools). These services operate under their own privacy policies.
11. Data Retention
We retain personal information only as long as necessary to:
- Fulfill service obligations
- Comply with legal requirements
- Resolve disputes and enforce agreements
12. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.
13. Contact Information
LAMCO Wellness
Email: intake@lamco-wellness.com
Phone: 331-289-9421